Even though it's still a few months away until our 25th Annual Conference and Trade Show it's time to start looking for a location for 2010. Can you believe that? So...with direction from our board of directors...I travelled to Nashville this week to check out hotels. I looked at five different hotels and there were aspects of each one that I really liked. It would be great if I could choose bits and pieces from each hotel and create the perfect venue for us. But, of course that isn't the way it works. But, what I did observe is how each sales person presented their particular hotel. All of them were very enthusiastic about their properties but some went above and beyond in showing me why their property would fit my group. I'm wondering if we do that in our particular places of employment. Do we believe in our product? Do we go above and beyond in letting customers know why our product is better than someone else’s? Do we listen to our customers and find ways to meet their needs? In a nutshell...how would you rate your customer service? I think one particular hotel did all of that for me. And, they are at the top of my list as the hotel of choice for the National Tractor Parts Dealer Association's 26th Annual Conference and Trade Show. We will be announcing our decision in the Show Issue of the next Bulletin! Bet you can't wait!!!
Remember that the NTPDA is YOUR Association for used, rebuilt and new agricultural and industrial repair parts! 
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